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Airport Handling Manual (AHM)

The AHM contains all the industry-approved policies and standards to support safe and efficient ground operations above and below the wing. 

 

What's inside the AHM

 

The AHM includes the only industry-recognized contract template, the Standard Ground Handling Agreement (SGHA) and the suggested template for Service Level Agreement (SLA).

  • Chapter 1 – Passenger handling

  • Chapter 2 – Baggage handling

  • Chapter 3 – Cargo/mail handling

  • Chapter 4 – Aircraft handling and loading

  • Chapter 5 – Load control

  • Chapter 6 – Management and safety

  • Chapter 7 – Aircraft movement control

  • Chapter 8 – Ground handling agreements

  • Chapter 9 – Airport handling ground support equipment specifications

  • Chapter 10 – Environmental specifications for ground handling operations

  • Chapter 11 – Ground operations training program

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